Privacy Policy

1. Scope

This policy explains how NuraVecta handles personal information in connection with nuravecta.com, inquiries, purchases, and related business administration. Third-party platforms, including Payhip and payment providers, have their own privacy notices.

2. Information involved

• Inquiries: your name, email address, optional business name, area of interest, message, and later correspondence.
• Purchases and service records: purchaser contact details, product or service ordered, order identifiers, transaction status, amounts, and support or refund correspondence made available through the checkout platform or provided by you.
• Business materials: information you choose to provide for an agreed service. Please share only what is necessary and what you are authorized to disclose.
• Technical information: hosting, security, and font providers may receive IP addresses, browser or device information, requested pages, and request times when delivering the site.

The inquiry form prepares an email in your email application. It does not submit form entries to a website database. We receive your inquiry when you send that email. Completed workbook answers stay in your saved file unless you choose to send them to us.

Payment details are entered with Payhip’s selected payment provider, not in this site’s inquiry form. Do not send card numbers, passwords, Social Security numbers, or other unnecessary sensitive information by email.

3. How information is used

We use relevant information to respond to inquiries, deliver agreed services, assist with purchases and downloads, address technical problems and refunds, maintain order and accounting records, protect against misuse, and meet legal obligations.

Where applicable law requires a legal basis, these uses depend on performing a contract or taking requested pre-contract steps, legitimate business interests such as customer support and secure operations, compliance with law, or consent where required. You may withdraw consent for a consent-based use without affecting earlier lawful processing.

A purchase or inquiry does not by itself authorize unrelated promotional emails. You may ask us to stop marketing communications at any time.

4. Providers and disclosures

Information may be handled by providers used to run the business, including:

• Payhip and payment providers: checkout, transaction records, and digital delivery. See Payhip’s Privacy & Cookies Policy.
• Google Workspace: business email, documents, and order recordkeeping, including sales information recorded in Google Sheets.
• Workflow providers: integrations supporting order administration and customer communications, limited to information needed for those tasks.
• Website infrastructure: Sites hosting and delivery providers, including OpenAI and Cloudflare, and Google Fonts, which supplies the site’s typefaces. These services may process technical request information to provide their functions.

We may also disclose information when necessary to comply with law, protect rights or safety, resolve a dispute, or work with professional advisers subject to appropriate obligations. NuraVecta does not sell personal information or use this website for targeted advertising.

5. Cookies and external services

The current website code does not add advertising pixels, analytics trackers, or cookies for visitor profiling. Infrastructure providers may use technical storage or logs for delivery and security. Google Fonts is requested externally, so loading a page sends a request to Google.

Opening Payhip or another external website takes you to a separate service that may use its own cookies and similar technologies. Browser settings can control cookies, although blocking them may affect those services. We will update this policy and provide any required choices before adding optional tracking features.

6. Retention, security, and processing locations

We retain information for as long as reasonably needed for the purpose for which it was collected, including support, active engagements, accounting and tax obligations, and resolving disputes. Retention depends on the record, legal requirements, and whether it is still needed; service providers may maintain their own records under their policies.

Our policy is to limit access to people and providers with a business need and to use reasonable administrative and technical safeguards. No internet transmission or storage system can be guaranteed completely secure.

Our providers may process information in the United States and other countries. Where applicable, legally required protections apply to international transfers.

7. Your choices and requests

Depending on applicable law, you may have rights to request access, correction, deletion, or a copy of your information; object to or restrict certain uses; withdraw consent; or appeal a decision about a privacy request. These rights may have exceptions, including records we must retain by law.

Email ceo@nuravecta.com with the subject “Privacy request” and describe what you need. We may request proportionate information to verify your identity or authority. Please do not send identity documents unless we arrange a suitable method. We will respond within the time required by applicable law.

If a request is denied, you may reply to request a review or appeal where available. You may also contact the relevant privacy regulator. Requests involving information independently held by Payhip or a payment provider may need to be directed to that provider.

8. Children

Our site, products, and services are intended for adults conducting business activities. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and address it.

9. Updates and contact

We will post changes to this policy with an updated date and provide additional notice or consent when required. Contact NuraVecta at ceo@nuravecta.com with privacy questions.